Overview

Ace365's Payment Policy governs all deposits to and withdrawals from Ace365 accounts. It applies to each method offered, subject to applicable law and platform rules. Ace365 adheres to AML and KYC requirements and may require identity and payment-method verification prior to enabling withdrawals or high-value transactions.

Payment methods and eligibility

Ace365 supports multiple payment options for deposits and withdrawals. Availability of specific methods depends on your country of residence, account status, and the payment provider's terms. You will see the available options in the deposit and withdrawal flows.

Deposit limits

  • Minimum deposit per transaction: €25.
  • Maximum deposit per transaction: varies by payment method. Representative ranges observed include up to €2,500, €5,000, or €25,000 across different providers. Exact limits are shown during the payment step.

Withdrawal limits

  • Minimum withdrawal per transaction: €25.
  • Maximum withdrawal per transaction: varies by payment method. Representative ranges observed include up to €2,000, €2,500, or €25,000. Exact limits are shown during the withdrawal step and after verification.

Processing, verification, and security

Deposits are typically processed immediately by the payment provider, subject to order validation. Withdrawals are subject to provider processing times and internal security checks, and may require prior verification of identity and payment details. Ace365 reserves the right to suspend, decline, or reverse payments if documentation is incomplete or if a transaction violates policy or applicable law.

Fees and charges

Ace365 does not impose platform fees on deposits or withdrawals. Any charges are borne by the payment provider and will be disclosed prior to the transaction where applicable. Ace365 will reflect provider charges in the payment summary if applicable.

Compliance and responsible gaming

Ace365 operates in compliance with applicable gambling laws and requires users to be of legal age in their jurisdiction. Underage gambling is an offence. The policy promotes responsible gaming and provides tools to set limits and self-exclude where available.

Policy changes and notices

Ace365 may update this Payment Policy from time to time. Material changes will be communicated in accordance with the Terms and Conditions. Continued use after such changes constitutes acceptance.

Contact and support

For questions about deposits, withdrawals, or payment-method verification, contact Ace365 Support via the in-site help center. All inquiries will be handled in accordance with standard customer-support procedures.